To Fly with the Essence of Luxury Contact Air India

Being the flag carrier Airline of India, Air India has maintained its image over the years through the tremendous and appreciable fasciitis and services they provide to its passengers. Headquartered in New Delhi, Air India operates approx 102 domestic and International flights. If passengers are planning to travel with Air India and to know about their baggage policy, check-in, refund and cancellation, and Air India classes, then we will discuss some of them further in this read. However, if passengers are flying with Air India, then they must know the ways through which they can get in touch with the customer service of Air India as only the Airline can resolve the issues that are concerning them.

The Classes Provided by Air India:

Like any other Airline, Air India has services divided between three classes, and they differ in baggage allowance, refund and cancellation rules, food, seat services, etc. Below are mentioned the services and facilities that each of the classes has:

First Class: Luxurious, comfortable, and incredible are the words that could be used to quote the grandeur of Air India First Class:

  • Passengers will be provided with a comfortable seat with extra legroom.
  • The food choices on the flight will be uncountable from the brilliant chefs.
  • The first class passengers will be allowed an additional baggage.
  • They can change their flight ticket without any extra charges.
  • There will be all the entertainment facilities with headphones and many channels and programs.
  • Passengers of the first class can access the lounges and restaurants at the Airport.
  • They will be given priority during the check-in.

Executive Class: After the luxury of First Class, the Executive Class is also there with great facilities from check-in to amazing on-flight services:

  • Passengers will be provided with roomy cabins and plush seats.
  • Executive passengers will be provided with a lounge facility.
  • They will be given exclusive check-in facilities.
  • Each passenger can get a window seat on 747 aircraft.
  • Executive class passengers can change their flight without paying the flight change charges.

Economy Class: For passengers who are concerned about their money and keep the budget in mind while traveling. Air India has some great services for them:

  • There are movie screens for passengers' entertainment positioned great for a better cinematic view.
  • The passengers will be given choices and can order the food they want.
  • They can choose from continental and Indian or veg and non-veg cuisine.
  • Air India will serve complimentary refreshments or meals to passengers.

The Baggage Policy of Air India:

  • According to Air India baggage policy, the maximum weight a single piece of baggage can carry is 32 kg, which is for the whole Air India Network.
  • If the passengers are Gold members of Star Alliance, they will be allowed 20 kg of additional baggage in Economy Class.
  • Passengers who are members of premium clubs also get an extra baggage allowance.
  • Infants with passengers will be permitted one collapsible stroller/carrycot/infant car seat.
  • The passengers must remember that baggage allowance is not applicable on Air India Express or Code Share flights. It is only permitted on flights operated by Air India.
  • The free baggage allowance of the free baggage sector will be applicable if the passengers are traveling on Air India domestic sector and connecting to Air India international sector.
  • Passengers dependent on wheelchairs or other assistive devices are permitted to carry 15 kg extra baggage without any charges.
  • Infants will be permitted to carry one bag of 10n kg in all the classes.
  • The three dimensions of a single bag should not exceed 62 inches.
  • Passengers need to be sure that the weight of each bag should not exceed 23 kg.

The methods to contact Air India are as follows:

Through Phone Call: It will serve the best solutions in less time, and the live person on Air India customer service phone number will make sure to resolve the issues:

  • Visit the official website of Air India.
  • Click on Contact at the top right corner.
  • The customer support page will be open, and all the phone numbers will be given there.

Through Live Chat: It does not require any charges and is available 24/7, and passengers can ask their queries any time, anywhere to the live chat agent:

  • Visit the official website of Air India.
  • Click on "Ask Maharajah" at the bottom right corner.
  • Pick the query and share the problems with the live chat agent, Maharajah.

Through Email: Passengers can share their feedback or complaint with Air India customer care via email, and the Airline will take the mandatory actions accordingly:

  • For Query and Feedback -
  • General Queries -
  • Family Pool Queries -

Through social media: If social media platforms are the most convenient to passengers, then they can contact Air India on the below social media handles:

  • Twitter - 
  • Instagram -
  • Facebook -

A look at the above information will resolve many of the queries of passengers, and they will gain a lot of knowledge about Air India. If passengers want to gain more details about some methods, they can navigate the official website of Air India.